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Part Time

Location: Remote

Travel: 10 %

REQUIREMENT: SERVED PREVIOUSLY OR CURRERNTLY SERVING IN CHAPTER LEADERSHIP ROLE

 

The Member Support Specialist will play a critical role in furthering the mission of Moms for Liberty by supporting member needs.  The Member Support Specialist will answer questions, encourage and council Chapter Leaders and Members of Moms for Liberty.  The specialist will help with training, organizational tasks; return calls and emails; update spreadsheets and keep lists. 

  

Roles and Responsibilities:

• Report to Member Support Coordinator 
• Active member of local chapter
• Supporting and mentoring chapter leaders
• Knowledge of chapter and board organization
• Compliance processes on empower chapter leaders with portal resources
• Web knowledge of chapter resources to educate chair
• Identify existing chapters and possible compliance issues. Guide them to good standing status
• Coordinate with support team to ensure process is complete
• Address questions and issues with members
• Provide support to Member Support Coordinator with chapter operations
• Guide and remain focused on mission of Moms for Liberty

• Experience that will be beneficial to this position includes: • Working with the public • Administrative experience • Chapter Chair or chapter leadership knowledge and experience

• Customer service skills • Ability to organize and prioritize lots of tasks • Excellent interpersonal skills to work with a wide variety of people each day • Excellent verbal and written communication • Social media competency, dynamic work ethic